Delivery FAQs
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Delayed despatch-due to bereavement
Please note that due to a close family bereavement there may be delays in despatching your order.
Thank you for your patience and your support of my small business at this difficuilt time
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UK Shipping
UK Orders are despatched using Royal Mail you can upgrade to express delivery with Tracked 24 if you need your order sooner
Free Royal Mail Tracked 48 Shipping on UK orders over £40
Colourful Community members benefit from free UK shipping on all orders over £15: join today
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International Shipping
Tracked shipping is provided and the cost is calculated based on your destination and the contents of your order.
if shipping is not currently available to your chosen destination please contact me direct and I'll try to set it up for you.
IMPORTANT: International customers are responsible for any customs duties that are incurred in the destination country
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Delivery to the EU & Northern Ireland Suspended
if you have any questions please get in touchCurrently I am unable to ship into the EU and northern Ireland
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Despatch Time
All items are despatched from the UK and most items are despatched within 2 working days
Upgrade to express Tracked 24 for guaranteed next day despatch
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Returns & Refund
Returns PolicyMost items can be returned within 30 days of purchase. Please see full returns & refund policy below
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Recyclable Packaging
My labelling and packaging is recyclable, but please do reuse it before recycling if you can!